How Zorevo cashback works
When you buy from a partner store through a Zorevo link, the store pays us a commission. We pass part of that commission to you as cashback once the store confirms your order.
The process, step by step
Before you shop
Open the store's offer on Zorevo. Check the cashback rate, which categories qualify, any exclusions and the expected confirmation time.
While you shop
Click through from Zorevo to the store and finish your purchase in the same browser session. This lets the store attribute your order to Zorevo.
After you shop
Your purchase appears as Tracked, then Pending until the store confirms it. Confirmed cashback can be withdrawn.
What each status means
These are the stages your reward can move through.
| Status | What it means | Typical timing |
|---|---|---|
| Tracked | The store has reported your purchase to Zorevo. | Within 72 hours of purchase |
| Pending | The store's return, cancellation and verification period is running. The amount may change if part of the order is returned. | 30–90 days, depending on the store |
| Confirmed | The store has approved the order. The cashback is added to your withdrawable balance. | After the store's validation period |
| Declined | The store did not approve the order, for example because it was returned, cancelled or didn't meet the offer terms. | Shown with a reason where the store provides one |
| Paid | You have withdrawn the cashback to your UPI ID or bank account. | Usually within 7 business days of a withdrawal request |
Make sure your purchase tracks
Tracking depends on the store recognising that you came from Zorevo.
Do
- Start from Zorevo each time you shop, even at a store you've used before
- Complete your purchase in the same visit and browser
- Allow cookies for the store while you shop
- Use only the coupon codes listed on the Zorevo offer, if any
- Keep your order confirmation email until the cashback is confirmed
Avoid
- Switching to the store's app mid-purchase unless the offer says app orders qualify
- Visiting another cashback, coupon or price-comparison site before buying
- Using ad blockers or private browsing that block tracking
- Adding items to a cart you had already opened before clicking through
- Paying with methods the offer excludes, such as gift cards or store credit
Withdrawing your cashback
Once cashback is confirmed you can request a withdrawal from your Zorevo balance.
- Withdraw to a UPI ID or an Indian bank account in your own name
- No fee is charged by Zorevo for withdrawals
- A minimum balance may apply, and it is shown before you request a withdrawal
- We may ask you to verify your account before your first payout to prevent fraud
Purchase not tracked?
If your purchase hasn't appeared within 72 hours, contact us within 30 days of the purchase date. Include the store name, order ID, order date and amount. We'll raise a query with the store and update you on the outcome. The store's decision on missing claims is final.
Questions about cashback
Why is my cashback amount different from what I expected?
Cashback is calculated on the amount the store reports, which usually excludes taxes, shipping, gift wrapping, discounts and fees. If part of your order is returned, the cashback is reduced accordingly.
Why does confirmation take so long?
Stores confirm orders only after their return and cancellation window has ended and they have verified the sale. Zorevo can confirm your cashback only after the store does.
Can an offer's rate change?
Yes. Stores can change or end offers at any time. The rate that applies is the one shown on the offer at the time of your purchase, as confirmed by the store.
Can cashback be declined after it was pending?
Yes, if the order is returned or cancelled, or the store finds it didn't meet the offer terms. See our Cashback & Rewards Terms for details.
Ready to shop smarter?
Find the categories where Zorevo offers apply and what to check before you buy.